I received a letter from Exede Voice giving me an account number: 403370055. When I try to log in it gives me a message that this account does not exist. I have tried it more than once and get the same reply. When I first called for service in June I was given the number 3030 58180, I have also tried this No. and get the same answer. I have been on the phone and no one seems to know the answer.. This is annoying and frustrating as I am also having problems with the answering machine, as complained about by other subscribers, I want that sorted out also. This phone problem stinks, when I had no service, I was stung by a wasp & went into anaphylactic shock, I was able to get to a neighbour who called an ambulance before I chocked to death. I want this issue resolved, it has been dragging on for 2 month. I expect an answer ASAP.