My Thread to Document Slow Download Speeds for Files

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  • Updated 3 years ago
  • (Edited)

Since we are now on several days straight of DL Speed Problems I figured it was time to start my own thread which I will plan on updating as I experience problems. 

Tonight - Problems D/L an Nvidia Quadro FX 880M 64 Bit Driver:


Speedtest run at the same time:


Been trying to get some files downloaded since 8:00 PM and all of them are running about the same speed.


Note to Frank:  I know, I get it, you aren't happy, but please DO NOT HIJACK this thread.

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Brian Shackelford

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Posted 3 years ago

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Brian Shackelford

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Just adding a second example.  Paused first download and tried to go to dell to pull down a driver:


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Brian Shackelford

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And now for an example tonight from Google Drive.  At least now they are consistently all slow:


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Charles Clark

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I like what you are doing here Brian.

The other tread seemed to start focusing on LNFZ. Let's keep this one to slow performance in metered time. There is no excuse for slowing certain pages when we are paying good money for download  .....up to 12 Mbps???

My recent download failures were a Windows and a quicken update, these were running very slow (in the Kbps speed) and after some considerable time (after chewing up lots of bytes) failed and will have to be restared.
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Exede Lindsey

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Hello Brian, this surely is not the experience we want you to have. I would be more than happy to review your account to see how we can improve your download speeds. Please feel free to send us an email at exedelistens@viasat.com. Thank you
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Brian Shackelford

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Lindsey -

I will send in an email if it continues, however during the morning hours (less used time of the day) when my wife uses it everything is fine.  These speeds only degrade like this in the evening times.  Same story for many others in my area on the same Beam.  It may be more advantageous to treat this problem as a larger issue than just one user having problems, which is why I wanted to start this thread.  
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Exede Lindsey

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Thank you Brian, please keep us updated if the problem persist or improves for you we would love to assist. Again we have to resolve all issue case by case as each scenario can have different reasons. Look forward to hearing from you.