my service is super slow, this has been a issue for the last couple of weeks

  • 2
  • Problem
  • Updated 1 year ago
  • In Progress
ripped off
Photo of Craig Knox

Craig Knox

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Craig, Give us the opportunity to figure out what is causing the slow speeds. Please send your account and contact information to exedelistens@viasat.com
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Hi Diana as told Craig after having Exede for a long time this last month have been getting real slow speeds off and on. I know what the problem is CONGESTION!! At least that is what eSVT is telling me on that little rain cloud thing.
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Craig Knox I'm on beam 305 and have had Exede for along time and speed has always been good. But now for last month or so my peed has been slower than ever before. So have same problem as you I guess,
Photo of Deku

Deku, Champion

  • 824 Posts
  • 451 Reply Likes
imma on beam 309 and its like we are almost close to each other :3 but there was a time where i had to reset the modem and it was aok :3 execpt during the peek hours... it was kinda slow...