my service is super slow, this has been a issue for the last couple of weeks

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  • Problem
  • Updated 2 years ago
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Craig Knox

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Posted 2 years ago

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Diana, Viasat Employee

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Craig, Give us the opportunity to figure out what is causing the slow speeds. Please send your account and contact information to exedelistens@viasat.com
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HMC1940

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Hi Diana as told Craig after having Exede for a long time this last month have been getting real slow speeds off and on. I know what the problem is CONGESTION!! At least that is what eSVT is telling me on that little rain cloud thing.
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HMC1940

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Craig Knox I'm on beam 305 and have had Exede for along time and speed has always been good. But now for last month or so my peed has been slower than ever before. So have same problem as you I guess,
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Deku (The #1 Hero Data Saver), Champion

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imma on beam 309 and its like we are almost close to each other :3 but there was a time where i had to reset the modem and it was aok :3 execpt during the peek hours... it was kinda slow...