My review of Viasat and how to fix it.

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I have had Viasat/Exede for around 8 years. I’ve been pleased at times and sometimes very disappointed. Lately very disappointed.

I love Viasat... when it works good enough. Which is always sometimes on priority or in the middle of my off day. It gets up to 12 mbps. Which is Fine. Although after a long day of work I come home to this:


They throttle. Bad. I know the internet could be good. I get they got a business and got make money off of this but they’re going the wrong way. 12 gigs. Fixed wireless companies quoted me 150 gigs. ( I don’t have them because it’s not available.) I hate low caps. “ But Tim they got a unlimited that ain’t unlimited just more gigs than the regular plan. Ya but that come with a price. 150 for fixed wireless promising speeds of 10+ mbps downloads. Ridiculous.

Then when you run out of your out of data they want you to buy more data or purchase a more expensive plan.

This is how I’d do it:

Actually unlimited data 5mbps speed for $50/month
Actually unlimited data 10 mbps speed for $60/month.
Actually unlimited data 20mbps $80/month
And on an on.......
No throttle for all.
And if their is a congested beam then make it faster for that beam to even out.
If people want to pay more for more then you everyone is happy.
Nobody buys 1gb for $10 so instead do that.
I’d probably pay more for this system.

Anyway it sounds great to me. Viasat could maybe even complete with dsl with this system. Stop the greed. I’d love to see Viasat exede with internet. (Get It)
The lucky ones who don’t live in “congested areas” got it good. Be thankful.

Thanks for reading.
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  • hoping one day I will have good internet.

Posted 1 year ago

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Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

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Not that this will help but...

What you're asking for is dedicated bandwidth versus shared bandwidth. Only dedicated bandwidth can provide you with a guaranteed minimum "speed"; it's not really speed, but bandwidth or capacity. Dedicated bandwidth is always much more expensive than shared bandwidth. Companies having deep pockets pay a lot for dedicated bandwidth, and then share it among their employees.

That's the reader's digest version, the following is for those not inclined to reply TL;DR.

Each satellite has a bandwidth (or capacity) that is fixed at the time it is launched. For Viasat-1 that capacity was 140 Gbps and for Viasat-2 that capacity eventually turned out to be around 260 Gbps after the antenna deployment issues (it was tentatively going to be 300 Gbps before the problems were encountered). Considering the fact that some of that bandwidth is in fact dedicated to other purposes (commercial and military), bandwidth available to residential is less than those maximums. Viasat-1 was stated to be around 90% residential while the target for Viasat-2 has been suggested to be around 50% residential. Each satellite functions independently with regard to its bandwidth and each represents a choke point when congestion occurs.

The only real subscriber numbers we can go on are those published from Viasat-1. As stated, Viasat-1's capacity was 140 Gbps or 140,000 Mbps. Even guaranteeing simply 1 Mbps (i.e. dedicating 1 Mbps to each subscriber), would require Viasat to limit the number of subscribers on Viasat-1 to somewhere around 140,000 subscribers - back just before Viasat-2 went live there were 577,000 residential subscribers. Even then that 1 Mbps would be not only a minimum but a maximum.

In order to maintain their total revenue stream (that's what it's all about) and guarantee a minimum 1Mbps per subscriber, Viasat would have needed to charge upwards of 4 times what it charged for residential service. Your lowest entry point, 5 Mbps, would have required charging 20 time more.

All of this is simply a rough order of magnitude on waht you'd be looking at and it's really much more complicated that.

To do what you request would require Viasat to dump residential subscribers (or wait for attrition to occur)  and raise prices not lower them. Adding bandwidth requires launching a new satellite.

We'd all like better options but most of us aren't prepared to pay the steep cost associated with it in rural areas. I can, in fact, get a better option - cable, but it would require me paying $6500 to run cable from the nearest drop point less than 1/2 mile away - probably much more than that, since that quote was from 7-8 years ago. Fortunately for me, I've been able to shift my usage to times when fewer subscribers are online (despite being in a know congested service area). First by having the flexibility to work at home on my own schedule and now through retirement... for all intents and purposes, my current Liberty Plan gives me virtually unlimited data at speeds I can live with for $50 per month.                

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Spectrum is literally right down the but will not come up my road due to costs. Unfortunately they 100mbps steady speeds yet I do not.