Lost login

  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
My PC broke but is now repaired. But I lost the connection info for watching my monthly usage. How do I access that, please?
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James Wilson

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Posted 4 years ago

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Bev, Champion

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You'll have to contact support by emailing your account info to 

or calling 855-463-9333

Unless you mean where to log in with your email and password, then that's here:

You should also remove your email address form your post since this is a public forum.
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Diana, Viasat Employee

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Hi James, Were you able to log in?  Thanks Bev for your help!
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Bev, Champion

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Your welcome, Diana.

I know what a hassle it can be to have your computer go down. I use RoboForms for passwords so if mine went down and I hadn't backed up my passwords recently, I'd loose a lot of log ins.

My rig did go down a couple months ago - motherboard fried-  but, thankfully I had backed up two days before that so no major loss, just the annoyance of having to send the computer to the factory for warranty service.