My Modome is not connecting properly.. It has been down for three days and just came back on.. I could not get on line

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  • Problem
  • Updated 3 years ago
  • In Progress
It is very slow and does not connect I just bought a new router and it was not the problem.. Im not happy with this service
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Vicki Knight

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  • not happy with this service costly and not dependable

Posted 3 years ago

  • 1
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Diana, Viasat Employee

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Hi Vicki, Our goal is provide our customers with outstanding internet service. We want to resolve this for you as soon as possible.  Please send your account information to or call Customer Care at 855.463.9333 for immediate support.