My Modome is not connecting properly.. It has been down for three days and just came back on.. I could not get on line

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  • Problem
  • Updated 2 years ago
  • In Progress
It is very slow and does not connect I just bought a new router and it was not the problem.. Im not happy with this service
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Vicki Knight

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  • not happy with this service costly and not dependable

Posted 2 years ago

  • 1
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Diana, Viasat Employee

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Hi Vicki, Our goal is provide our customers with outstanding internet service. We want to resolve this for you as soon as possible.  Please send your account information to exedelistens@viasat.com or call Customer Care at 855.463.9333 for immediate support.