My local Viasat Elite dealer

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  • Updated 2 months ago
  • Acknowledged
So my local Viasat "Elite" dealer is up to his old advertising tricks again.  I'm sorry, but it is dealers like this that do no favors for the reputation of Viasat.

A mile south of my house, I found these signs posted today...




Now.  Viasat is NOWHERE close to offering 100Mbps in our area.  The BEST many people can get is 12Mbps.  At my location, 30Mbps.  I couldn't even tell you where 100Mbps is offered for miles around.  So people will see this sign, call this number, and then "I'm sorry, that is not available at your location.  But we can install THIS plan...and save you $10 by bundling Directv, etc."

I have talked to this dealer ONE time.  That was enough for me.  I know there are a lot of good dealers out there, but bait and switch tactics like this just rub me the wrong way.  Advertise Viasat all you want.  Just don't advertise something in an area which nobody can get!

End of my rant :)
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VeteranSatUser, Champion

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Posted 2 months ago

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Oliver

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Viasat is gonna be paying out some fines if it keeps subsidizing those signs that local installers keep putting up on utility poles and private land. Other majors like dish and directv gave up on this form of advertising after states, and county's started hitting them for lack of permits and litter. Viasat as far as I know does reimbursement for a % of the cost for production of the signs. You have to include the Viasat logo, but I don't see it on your sign pic.
(Edited)
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VeteranSatUser, Champion

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No logo, but it has the colors.

I agree, it is unsightly and many dont appreciate putting these signs on utility poles.
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Ronald Stricklin

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Seems like business as usually and I honestly don't see Viasat taking ownership of the issue and addressing it. I had Dish network try to sale me "Dishnet powered by exede", saying that is was the same as a exede and I would get a bundled price. While is the same connection it wasn't the same service. It was Exede with hughesnet plans. Until recently Viasats plans were always better and further ahead of hughesnet. At the time Exede  had the LNFZ and Dishnet powered by exede had a late night data cap similar to hughesnet.

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VeteranSatUser, Champion

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Probably not. But again, this ultimately reflects on Viasat. People call with the expectation of 100Mbps. That is not available, but we have this. Sone of those people might not even call if they don't see the 100Mbps sign.
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Matt B, Viasat Employee

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Vet Sat,

The number on the ad doesn't pull up anything in the dealer database.  You said you spoke with them once, did you get the dealership's name?  
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Ronald Stricklin

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Well after calling the number they answered as direct satellite services. They mentioned that they provided internet service thru Viasat.
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Diana, Viasat Employee

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Thank you Ron,  we will look into this further. 
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VeteranSatUser, Champion

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Ron is correct. That is the dealer.

Also know as "Bennett Services" on the Viasat dealer site.
(Edited)