My Internet speed remains slow

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  • Problem
  • Updated 4 years ago
after the bill as paid over 24 hours ago, and I have rebooted the computer, modem and router
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Laura Coleman

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Posted 4 years ago

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Brad, Viasat Employee

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Hi Laura. If that's not working please call us and let us know (this forum isn't linked to your account) you can reach us at 855-463-9333 or you can initiate a chat at this link and you'll be in touch with a live agent but your service should be working with a paid bill and everything so we'll have to look into it. You can also email us at but it'll likely be tomorrow before emails are answered (still getting through all the ones from this morning's outage so the call or chat will be much quicker)