- 1 Post
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- aggravated
Posted 1 year ago
- 1356 Posts
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1). Has anything changed (windstorm, tree fall in the way, etc).
2). Have you checked your stats (signal strength, etc)
3). I assume you have rebooted about 100 times
4). I assume you have priority data left
5). There was an outage yesterday I think. I’m in NC and don’t believe I was affected. Not sure if it is all back working correctly.
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- 4281 Posts
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The real question might be what have you done to ensure the problem you're having can't be fixed?
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- 4281 Posts
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See tech support section - some of the complaints there should sound familiar.
Sometimes the grass is greener, sometimes not... in both cases it's sometimes knowing how to squeeze the most out these two services. Some of the solutions over there are identical to solutions to problems over here - we both share the pain of satellite internet limitations.
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- 14 Posts
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Deku (The #1 Hero Data Saver), Champion
- 931 Posts
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Diana, Viasat Employee
- 2408 Posts
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- 14 Posts
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I’m going to COMPLAIN everyday UNTIL
Viasat either fixes their “signal quality issues” or Viasat agrees this service
is JUNK and lets me out of my contract (without penalty) so I can cancel my
service.
- 47 Posts
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ViaSat is moving away from talking about subscriber head counts [https://www.fiercewireless.com/wireless/viasat-eyes-diversification-moves-away-from-focusing-sub-counts]
ViaSat served approximately 675,000 residential subscribers at the close of the third quarter of fiscal year 2017 [http://investors.viasat.com/news-releases/news-release-details/viasat-announces-third-quarter-fiscal-year-2017-results]
As of March 31, 2018, this segment provided broadband Internet services to approximately 576,000 subscribers [https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=359638]
The information above is reflective of the loss of residential subscribers to Viatsat's satellite Internet service of approximately 100,000 households during a single twelve month period ending on March 31, 2018. That represents a net loss of over 8,000 subscribers per month. Do we call that a stampede?
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- 2453 Posts
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VeteranSatUser, Champion
- 5133 Posts
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