My internet is slow how can I fix it?

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  • Updated 2 years ago
I purchased my service through direct tv and when I call viasat with my problem the recording says I have to go through the company I purchased from. Direct tv says I have to go through Viasat. My internet is slow and I’m paying $90+ for a service that I cannot use with my IPad.
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Jadie Armstrong Morris

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Posted 2 years ago

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wm4bama, Champion

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Unless ViaSat has changed their policy it's true that you have to deal with DirecTv for problems..if you remember who installed it for you it might be your best option to call them..If your speed only slows in the evening, after 4:30 or 5:00, and is OK early in the day you will probably find out it's caused by congestion on your beam...that's true for most everyone..a misaligned Dish would be the other main problem and you need the DTV service Tech to check that..

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GabeU, Champion

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The biggest downside of bundling, unfortunately.  :(