My internet is off. Is it Exede or just me?

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  • Question
  • Updated 3 years ago
  • Answered
I have restarted the modem and my router but still off.
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Ray Castor

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Posted 3 years ago

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JEP

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What do the four lights on your modem look like?

What  does your Modem Status say at: http://192.168.100.1/?page=modemStatus 



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Ray Castor

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After about an hour Exede came back on. It is working fine now. Thanks for your reply.
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Diana, Viasat Employee

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Hi Ray, Thank you for your post to let us know your service is now working.  If you experience anymore issues, please send us an email to exedelistens@viasat.com or call customer service at 855-463-9333.