My internet is off

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  • Question
  • Updated 3 years ago
There are no lights on the modem
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Linda Vining Husser

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Posted 3 years ago

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JEP

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The top light is power.  If it is not on, make sure everything is plugged in correctly and securely from the wall socket up to the back of the modem.  If the wiring is OK and there is power at the AC outlet, then it is time for a service call. 
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Linda Vining Husser

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Did all that. Please send service tech
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Kaotic Technologies

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Lol. Send a tech, hehe
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Linda Vining Husser

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?
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Diana, Viasat Employee

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Hi Linda, I’m sorry to hear your internet is down. I know this is
frustrating but in order to assist you, we need some information. Please send
your account and contact information to exedelistens@viasat.com. We will review
your account and if a technician is required, one will be scheduled.