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My internet is pretty much useless. When trying to surf the net my pages stop, stall, and it takes anywhere for a few seconds to 30 seconds or more before it responds again. This is happening all the time now lately. When there is rainy/overcast weather .... off to the west or south of me and not even in my direct area it does this. I had a tech out twice and he can't find anything wrong on a sunny day. I need my internet and I wish your company would FIX my problem without it costing me 186.00. It is BS!! Can I cancel my service and get a new FREE install? NEW EVERYTHING? I am very disappointed and have been having problems for the past year. I have sent several Facebook messages as well. How can I have this fixed without having to go to another internet company?