my internet is not working. I've never had a problem before, but for the last two days I have not been able to use internet.

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  • Problem
  • Updated 5 months ago
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no internet, nothing blocking the dish, hit modem reset button, still nothing
Photo of Heather Bernier

Heather Bernier

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Posted 5 months ago

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Photo of Bradley


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The first thing I always do is unplug everything for about 5 minutes.  Are you using a router, built in router, or just the modem?  
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Steve Frederick, Champion

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Heather, you should send an email to Make sure to include your account number and phone number, along with your explanation of not being able to get on the internet.