My experience (Viasat-2, 50mbps)

  • 5
  • Praise
  • Updated 5 months ago
  • (Edited)
The installer came out today and upgraded my dish, he also had to move it a good 70-90 degrees from where it was originally pointing. He then installed my new modem which is beautiful. The modem comes with 802.11 AC MU MIMO which on default settings broadcast a 2.4 ghz SSID and a 5 ghz SSID. After installation and setup I have been receiving great speeds. The biggest question I had was how is latency. The latency seems exactly the same(590-650) as when I had the old dish and modem on Viasat-1. This was a great experience and a wonderful improvement. So far so good, I’m loving it.
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes

Posted 1 year ago

  • 5
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3172 Reply Likes
Being that very few people are on it, I hope you are receiving great speeds.


And the modem is a significant improvement i agree. The Toblerone modem!
(Edited)
Photo of Jab

Jab

  • 1155 Posts
  • 164 Reply Likes
RE: great speeds

It depends upon the other end, etc.  My niece has 100 Mbps Google fiber, but few sites are full speed.

Trivial, 10Gb home broadband trial, but fat chance this speed will exist beyond ISP.
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
I hope I get to try the new modem and see how it works! It looks nice! Hope you'll get good service, sounds like it so far. My ping is always that low, well never in the 500 always upper 600's. The ping makes thing faster I believe too! 
Photo of Jim16

Jim16

  • 2453 Posts
  • 2178 Reply Likes
Photo of Laurie Moody-Elizondo

Laurie Moody-Elizondo

  • 3 Posts
  • 1 Reply Like
I saw your later post about what garbage service you were getting lol. Guess it didn't take you more than a couple weeks to figure out that the company had you by the balls and squeezing the crap out a you lmfao.
Photo of johnny c

johnny c

  • 346 Posts
  • 150 Reply Likes
Good news on your service, your latency will be the same. Theoretically, your signal, data is moving at the speed of light, the limiting factor for our sat systems and the movement of electricity down a wire. So regardless of V1,2 or 3 to come we still have travel the distance to the sat. Unless we can actually develop Warp speed we will not see that change.
(Edited)
Photo of Laurie Moody-Elizondo

Laurie Moody-Elizondo

  • 3 Posts
  • 1 Reply Like
How right you are. This 2 in one modem/router is basically crap as is the company. They give you 2 weeks of half @$$ speeds then claim you used all of your data "which you haven't" then throttle you down to speeds so slow that you can't even open an email unless you want to sit and stair at your monitor all day. My daughter and grandkids use the hotspots on their phones due to this crappy service and she is paying for the highest package... Pure ********. Then they tried to lie and say only their routers could be used with their service. Another LIE, the modem can be bridged to allow for you to use your own router folks. I wouldn't listen to anything these lying, conniving. thieves have to say.
(Edited)
Photo of GabeU

GabeU, Champion

  • 1773 Posts
  • 1107 Reply Likes
Please respect the fact that this is a publicly viewed website and in doing so refrain from using profanity.  It is immature and entirely unnecessary.    
Photo of Viacrap

Viacrap

  • 38 Posts
  • 22 Reply Likes
I think Gabe is a snowflake
Photo of GabeU

GabeU, Champion

  • 1773 Posts
  • 1107 Reply Likes
I think Gabe is a snowflake
Gee, aren't you clever.   
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Can you report your speed during non peak time and peak time as time goes by
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
Here we s a list from 4:30 yesterday to 6:30 this morning
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
Oh my I love your speeds but the payment per month is a little steep for me, I guess I'll have to stay with the silver 25, my speeds aren't bad but nothing like those, awesome!!!! Wish I could get them for the price I'm paying now!
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3073 Posts
  • 1973 Reply Likes
An0nG33k, what plan are you signed up for?
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
An0nG33k what state you live in?
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
She's got some nice speeds doesn't she James/Steve! Maybe we'll get lucky and get that too! Can't wait to see what is out there for all of us, if we even want to make the switch!
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
@James Oklahoma
 
(Edited)
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
But you are paying also highest amount for having that Gold 50 like 150.00 a month right? Although maybe each state is different on paying too!
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
that's the up to speeds of 30mbps right?
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3073 Posts
  • 1973 Reply Likes
Thanks.
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
In my region i am paying $150 a month for up to 50mbps. now i figure once Viasat-2 becomes more lively that these speeds will begin to drop toward the 40mbps but only time will tell. There was also not a single cloud in the sky during these testings
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
In my region i am paying $150 a month for up to 50mbps. now i figure once Viasat-2 becomes more lively that these speeds will begin to drop toward the 40mbps but only time will tell. There was also not a single cloud in the sky during these testings
Photo of Cindy

Cindy

  • 128 Posts
  • 28 Reply Likes
Thank you for the information An0nG33k. I can't wait to see what shows up on my end in Wisconsin area!
Photo of Brandon Fisher

Brandon Fisher

  • 92 Posts
  • 16 Reply Likes
Now just go over your data limit and tell us how the service is during peak hours. Thats what im curious about. I'm on the 25mbps plan and get around 30 on non peak and a few times a week if i'm over my data i still get around that. But thats been within the last week or so before that i could not say the same.
Photo of Tracie Hurst Spradley

Tracie Hurst Spradley

  • 1 Post
  • 0 Reply Likes
Has anyone went over the data limit with viasat 2? Just curious if it's worth upgrading or not? When going over my 150 gb I can't stream at all until the new cycle starts. Please share any info you have.
Thanks
Photo of BBwithdrawls

BBwithdrawls

  • 83 Posts
  • 30 Reply Likes
James Billinger , can you report your speeds during peak and no peak times as time goes by ?
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3172 Reply Likes
There shouldn't be much variation, given there are so few subs on it.

Just remember speeds today won't necessarily be speeds you see 1 or 2 years from now.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2656 Posts
  • 1383 Reply Likes
James doesn't care about us anymore. He's too busy using his 200 Mbps internet connection.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3172 Reply Likes
Well he us paying for it.

More power to him!
Photo of Dlee

Dlee

  • 20 Posts
  • 10 Reply Likes
My brother-in-law has Viasat 2 Silver 25.  He has used over 200GB of data this billing cycle and is still testing speeds over 30Mbps around the clock. The antenna issue may actually help congestion in the smaller beams.  Most small beams reduced in size meaning fewer customer have access.  It may take longer for congestion to become an issue for customers lucky enough to be in a small beam footprint.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3172 Reply Likes
And apparently less customers than anticipated. I am still trying to find where that small beam is pointed in Ohio. Certainly not where I had anticipated it to be! And if you are not in a small beam, Viasat-2 doesn't bring much more to the table.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2660 Posts
  • 1386 Reply Likes
Is your new modem hot enough to turn bread into toast?  Its breakfast time and I really want to know.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3172 Reply Likes
I can comment on that. It is not! Even equipped wirh a fan for proper cooling.

Long live the Toblerone modem.

Dilly dilly!
(Edited)
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
My old modem would heat up until it would stop working and i would have to unplug for a few minutes. If i have the same issue with this one. i will get a small CPU fan and place on the modem.
Photo of Alex

Alex, Viasat Corporate Communications

  • 674 Posts
  • 304 Reply Likes
@veteransatelliteuser - The Viasat team is liking the 'Toblerone Modem' moniker!
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4366 Reply Likes
Oliver deserves the credit...

https://community.viasat.com/viasat/topics/viasat-plan-upgrade

My Eye of Sauron design was rejected.
(Edited)
Photo of Brandon Fisher

Brandon Fisher

  • 92 Posts
  • 16 Reply Likes
I made a custom heatsink and fan for my modem. Because if i had not done this it literally gets so hot especially on the coax connector it burns your fingers.
Photo of Jim16

Jim16

  • 2453 Posts
  • 2178 Reply Likes
You think that is right?  I wouldn't let that go like that. Have you asked to get it replaced?
(Edited)
Photo of Brandon Fisher

Brandon Fisher

  • 92 Posts
  • 16 Reply Likes
Never asked tbh i had read a lot of complaints about it being hot so i figured it was normal but i have always felt like something wasn't quiet right with it being that hot.
Photo of Brandon Fisher

Brandon Fisher

  • 92 Posts
  • 16 Reply Likes
i honestly want to go to a viasat 2 option but i don't want to lose my 50gb a month extra but i know the platinum plan has 150gb like mine but for like 100 bucks more so guess i'll stick with my really hot modem.
Photo of Jab

Jab

  • 1155 Posts
  • 164 Reply Likes
RE: "802.11 AC MU MIMO"

Afterburner modem is a great improvement from previous WiFi modem. WiFi products for this standard, to use its full potential, were not  generally available until after December 2013.

Afterburner is 802.11 ac 3x3 MU-MIMO, and via Apple product review, here is an evaluation

February 27, 2017 Testing the Apple MacBook Pro Touchbar Wi-Fi: Does 3×3 MIMO Make a Difference?
Photo of Stephen Rice

Stephen Rice, Champion

  • 2660 Posts
  • 1386 Reply Likes
Hopefully VSAT stock reaches 75 mbps soon.
Photo of johnny c

johnny c

  • 346 Posts
  • 150 Reply Likes
I wouldn’t be concerned by ping times with that Mbps, that is better than some cable co.s provide.
(Edited)
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
Im a IT Help Desk Manager and need VPN's and do Remote sessions regularly. a 600MS latency causes a lot of issues/disconnects and major slow downs during this kind of work. Im not complaining because i know what to expect. I was just hoping for better so i could work faster when needed to from home. I cant get anything better then this were i live so this will make due.
Photo of steve heller

steve heller

  • 104 Posts
  • 22 Reply Likes
I'm afraid there is no chance that the ping times will be improved. That's one of the problems with geosynchronous satellites.
Photo of Nathan Hart

Nathan Hart

  • 389 Posts
  • 129 Reply Likes
LEO satellites will solve this. There will be thousands of them in the next few years.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3171 Reply Likes
Doubtful.  But keep believing the hype!
Photo of fmj77

fmj77

  • 761 Posts
  • 475 Reply Likes
I'll keep believing. Competition is a good thing. Tired of HN and Viasat being the only options for us rural folks.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3171 Reply Likes
Ahhhhh... "truly" "unlimited" plans :)
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
Why do people push mobile data plans here? If most of us had cellular coverage, we wouldn’t need satellite internet, or at least the times latency or weather mattered we could cope just fine.
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
Why do people push mobile data plans here? If most of us had cellular coverage, we wouldn’t need satellite internet, or at least the times latency or weather mattered we could cope just fine.
Photo of fmj77

fmj77

  • 761 Posts
  • 475 Reply Likes
Exactly. If I could get a good cellular signal I wouldn't have satellite. I can't even get 2G at my house.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3171 Reply Likes
I can get a good cell signal, but it is even less unlimited than what Viasat offers.

I just don't find 4G as robust of platform to be my main source of internet. However, it is my backup internet.
Photo of fmj77

fmj77

  • 761 Posts
  • 475 Reply Likes
I guess it depends on the cell provider. Some offer plans with lots of data and a soft cap. Mine is only 10GB per month and then they slow me down to 3G speeds.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2649 Posts
  • 1380 Reply Likes
I was at Little Ceasars the other day.  They had a sign that said "Create your own pizza, starting at $6."  One of the customers in the lobby was pitching a fit because she couldn't have more than one topping on her pizza for $6.  She said the sign was false advertising because Little Ceasars wanted to charge her extra for more than one topping.  The customer conveniently didn't read the part of the sign that said "starting at."  I kept my mouth shut but she reminded me of this forum.
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
VetSatuser, you might be the one person on here with cell service that would be better off looking for a better experience via mobile data. Depending on coverage by carrier, I doubt ViaSat will come close to 4g lte speeds (around 10-12Mbps around here but much faster in the cities) for you.

Most people have a cell phone anyhow. I’ve gamed off my hotspot many times while traveling, and it works well. At the minimum someone with cell service should really consider dropping to the lowest price plan for general browsing with ViaSat and get a robust plan for streaming and such with mobile data.

I have both a robust ViaSat plan and mobile data plan. Unfortunately no cell signal, so I still can’t do what I’d like to do. You know, stream a movie or something once a week without buffering to the point of insanity.

150gb of “unlimited” and I’ve used a little over 30 with 8 days to go. Mostly because slow prime time speeds make it relatively unusable.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3171 Reply Likes
She should have reminded you about advertising practices that internet providers use, starting with unlimited usnt really no more than a $6 pizza anyway you want it.
Photo of fmj77

fmj77

  • 761 Posts
  • 475 Reply Likes
Bradley, Veteransatuser already stated that the 4G plans available to him are not as good as anything Viasat offers, so he uses his 4G as a backup.
Photo of Stephen Rice

Stephen Rice, Champion

  • 2649 Posts
  • 1380 Reply Likes
All you can eat pizza for only $6 as long as you aren't too hungry.
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
Fmj77, while you aren’t wrong, with the speeds he complains about during prime time, the freedom plan is virtually worthless to him for streaming. Sometimes quality will override quantity.

150gb of virtually “unusable” data isn’t really a good deal. Even throttled his speeds would almost certainly be better with mobile data.

I was pretty happy with silver when it first came out. Now, most nights anything other than casual browsing is an exercise in futility. At least dial up was consistent.

He’s made several posts over the last few weeks lamenting speeds that, frankly, ViaSat should be ashamed of providing. Sometimes change is hard.

I use slow satellite to provide me phone service (calls, messaging). Now that is a situation that bites.
(Edited)
Photo of GabeU

GabeU, Champion

  • 1720 Posts
  • 1071 Reply Likes
If I had good cell service I would still stick with what I have. Though my throttled speed is 2-3Mbps, it's still enough for what I use it for, and still enough for streaming in SD.  
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
Most people probably would go with the higher quality of the two. I’m sure Hughes Net would appreciate that though.
Photo of fmj77

fmj77

  • 761 Posts
  • 475 Reply Likes
I have the Freedom plan too, but do very little streaming. I usually just download my stuff during non-primetime hours and then basic browsing during primetime. The Freedom plan is by far the best plan Viasat has ever offered. I can do whatever I want during the day and not have to worry about priority data or getting up during the wee hours for the LNFZ
Photo of Tommy Sawyer

Tommy Sawyer

  • 23 Posts
  • 8 Reply Likes
Do Not Get the unlimited plans! They are not good for video whatsoever, and they’re not truly unlimited. It’s like giving you a car to drive anywhere, but on the interstate you can’t drive over 20, 30, and 40MPH. If you have the freedom plan keep it. These plans are fraudulent in my point of view!
Photo of Tommy Sawyer

Tommy Sawyer

  • 23 Posts
  • 8 Reply Likes
Bradley needs to state that he works for Viasat in his title too! For home an internet plan under 300GB per month is just plan silly. Period. The video downgrading is atrocious and should be illegal, because of the way they’re selling it to people.
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
I assure you I’m independently wealthy and don’t work for anyone. I can’t be bought, bullied, or bargained with. If I say something, it’s my own opinion based on personal experience. Thanks though.
(Edited)
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3171 Reply Likes
Good for you Bradley.

BTW, replying to your post weeks back. Streaming with Viasat gives me no issues. That is because I download all my streaming ahead of time, eliminating buffering, low resolution, and other problems associated with real time streaming.

Now, I have had to watch sporting events real time before on the internet. For that, I do have to switch over to 4G to have enough speed. 4G gives me the speed, but not enough data. Viasat gives me the data, but not enough speed. Oh well. I manage!
Photo of Stephen Rice

Stephen Rice, Champion

  • 2649 Posts
  • 1380 Reply Likes
Does anyone in your area offer home internet with a 300 gb data cap?
Photo of GabeU

GabeU, Champion

  • 1720 Posts
  • 1071 Reply Likes
For home an internet plan under 300GB per month is just plan silly.
What's silly is not being able to use a product or service within its means.  Plenty of people do just fine with the data they get, and if visual entertainment is that important to them they get Sat TV.  
Photo of Stephen Rice

Stephen Rice, Champion

  • 2649 Posts
  • 1380 Reply Likes
I've used 300 GB in one month on Liberty 12.  My plan only comes with 12 GB of priority data.
Photo of John

John

  • 105 Posts
  • 24 Reply Likes
Thanks for the report! What kind of signal coverage are you getting with the wifi?
Photo of An0nG33k

An0nG33k

  • 40 Posts
  • 7 Reply Likes
Compared to the old modem there is definitely a difference. i used to not be able to get Wifi in my driveway, now i get a medium signal strength with the 2.4ghz band in the driveway. this is a good 30-40ft extra in distance and through a wall. but of course everyones house is made of different material and sizes. hoped that answered your question.
Photo of John

John

  • 105 Posts
  • 24 Reply Likes
Yes it did.  Thank you!
Photo of Ken

Ken

  • 147 Posts
  • 72 Reply Likes
This experience is exactly why people are screaming/begging/wanting to get on Viasat-2 already.
Photo of Aaron Anderson

Aaron Anderson

  • 21 Posts
  • 8 Reply Likes
Have you tested it through a VPN?  What speeds are you getting and does sharing screens, videoconferencing work?

I'm very interested in seeing if the higher speeds improve the VPN performance.
Photo of Brandon Fisher

Brandon Fisher

  • 92 Posts
  • 16 Reply Likes
Speeds wont have any affect on overall performance of a vpn its the latency that does.
Photo of James Billinger

James Billinger

  • 153 Posts
  • 15 Reply Likes
Hey are you able to since you switch to Viasat 2 able to change plans online though account?