Looking for Exede welcome kit

  • 2
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Why didnt they follow up I didnt even know about the welcome kit till I read on line about it, I didnt even get to use it last month because I didnt have a router, now I have one I was told I needed the expensive plan so we got that then I used maybe 25% of the time last month so now I have to see if this the right plan. for less money I sure hope so.
Photo of missa.faye


  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of Frank Stump

Frank Stump

  • 14 Posts
  • 2 Reply Likes
What is "The Welcome Kit" ? Never heard of it until this post..
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 4281 Posts
  • 4367 Reply Likes

Brief getting started guide, but most of the info (other than specifics to you) is available at:

Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Missa,

Thank you for reaching out to us, I’m sorry you did not receive your Online Welcome Kit. You should have received this as a new customer to Exede. Please send us your account and contact info to exedelistens@viasat.com so we get this taken care of for you.  
Photo of Bev

Bev, Champion

  • 3287 Posts
  • 1463 Reply Likes
As for plans, I'd hang with the larger allowance for a month or two, see how it goes. You may find yourself using all or most of it as you adjust to it and, if you can afford it, it's always nice to have the data/priority data when that one big thing you just have to download is found now and then.

This conversation is no longer open for comments or replies.