My Exede is slower than it was last month and is cutting out frequently.

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  • Updated 3 years ago
Since my data allowance started again this month the service is slower than it was last month. Videos don't run smoothly. It brings up things slower. It cuts out right in the middle of using it several times a day.
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rae ann anderson

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  • so tired of trouble with Excede.

Posted 3 years ago

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Brad, Viasat Employee

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hmm could be a faulty connection or a modem issue or possibly a router issue. Either way we would like to take a look at it. Due to the holiday it may be quicker to reach our tech support at 855-463-9333 or if you don't mind a delay you can email us at exedelistens@viasat.com and myself or one of my teammates will look into this for you.