My email will not show up in my inbox unless I manually refresh it.

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
Until Saturday January 10/2016 my email would automatically show up on my inbox, Now I have to refresh it (The inbox) to see if there are any email in the inbox. I have to get this fixed ASAP. I am very disappointed and not happy.
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Jeffrey New

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Posted 4 years ago

  • 1
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Diana, Viasat Employee

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Hi Jeffrey,  We're sorry to hear that you've experienced problem with your email.  Please send an email to with your account and contact information. We'll look into it.  Thanks
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Steve Frederick-VS1/Beam314, Champion

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Jeffrey, have you checked your mail delivery options. Go to Preferences, then click on Mail, and then the first item is a drop down box Check Mail. Make sure that you have a time interval selected and not Manually.
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Kaotic Technologies

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Yea, ient side issue, not server side. Customer driven issue