My email is slower than USPS

  • 1
  • Question
  • Updated 2 months ago
how do I update my wildblue email settings. When I sign on in the morning, I get the message my email is out of date and as of today its frozen up/stopped sending or receiving email altogether
Photo of Dianne Major

Dianne Major

  • 4 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Ronald Stricklin

Ronald Stricklin

  • 281 Posts
  • 102 Reply Likes
It kind of sounds like you are using an email client and your client  is out of date.
Photo of Matt B

Matt B, Viasat Employee

  • 844 Posts
  • 433 Reply Likes
Dianne,

Something sounds fishy here.  Please email us with a screenshot of the message you're getting.  Be sure to include a detailed description of the issue, as well as your account number.  ViasatListens@viasat.com

There was some backoffice maintenance last month that caused issues with sending and receiving emails.  The customer-side solution was to log out and back in.  Try that, just in case.