My connection was super 'til I switched from Public to Private.

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  • Updated 2 years ago
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My connection has been super until last week when I switched from Public to Private. Now I have trouble with logging into my bank, sharing posts on FB and getting full websites to show up properly. Anyone else experience this?
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thaliapoulos

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Posted 2 years ago

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Jim16, Champion

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Switch back to Public and all should be back to normal.
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thaliapoulos

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The reason I wanted it to be Private is that I do not want anyone using my internet. If I switch back to public, anyone can use it, right? I went through all the steps to keep my information private and my data cap manageable. Any other suggestions?
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Diana, Viasat Employee

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Hi thaliapoulos,   There is a lot of information on the internet about keeping your internet private.  Send your account and contact information to exedelistens@viasat.com and we'll see if we have any solutions that will work with it being Private.  Thanks
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thaliapoulos

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Thank you, Diana. I sent that to Exede yesterday.