MY BOX THE RING IS NOT BLUE IT IS RED

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Photo of Tim Tina Burelison

Tim Tina Burelison

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Posted 2 years ago

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Exede Lindsey

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Hello Tina Tina,

The red ring would suggest that the modem would need a reboot. If the color does not change after 5 mins then a fault has been detected. Please give us a call at 866.945.3258 so we can assist. Thank you