My billing cycle started over

  • 2
  • Question
  • Updated 3 years ago
  • In Progress
I had everything turned off and the modem unplugged.  I turned on my laptop and plugged in my modem and I opened Gmail but I didn't open any emails, I did a speed test on, and then I checked my data usage. 31 days left and I've used 0.2 gigs, booting up and doing two things???
Photo of privatejordy


  • 172 Posts
  • 67 Reply Likes
  • Miffed

Posted 3 years ago

  • 2
Photo of Brad

Brad, Viasat Employee

  • 3563 Posts
  • 1340 Reply Likes
The modem isn't reporting in real-time. What happens is when it's unplugged it can't finish a data report, but when it plugs in, it'll resume. It typically will level out shortly after.