Moving my dish within the same address

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  • Updated 2 years ago
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My dish is presently mounted on a pole next to a trailer on my property, basically an outbuilding from the main house at the same address.  I now need the dish mounted on  a bracket on  the main house.  As stated, the billing address will remain the same.  1) I assume I will not need to ship the equipment back to you or renew my contract since the billing address will remain the same, correct?  2) What installation fee will I be required to pay?

Thanks
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Tim Sayers

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Posted 2 years ago

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Nicholas Wilson

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I suggest you contact a local Viasat dealer and have them come move your dish. No need for Exede to be involved, and I don't think they offer this kind of service call, but they might.
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Bev, Champion

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Contact Exede by emailing exedelistens@viasat.com or, calling 855-463-9333. They can arrange for an appointment to have a technician come move the dish. If the cost of the service call is an issue right now for you, get Easy Care to cover that. It includes 1 free relocation per year and, it's good to have if you need to have the dish reaimed or need equipment checked if you have problems.
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zanne

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A Viasat installer should be able to come move it for you, but it will likely cost you at least $125 for a service call.
I had to have my dish moved to a different pole and slightly different location because the original installer screwed up and the pole was of insufficient height and durability.
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Steve Frederick, Champion

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One can also pay for the Easy Care plan for $5.99 a month, which gives you service calls when needed at  no charge, and allows one dish move per year. A much better deal than paying the service call fees each time you need something checked out, or a dish alignment.
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Exede Lindsey

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Hi Tim, 

When requesting for any kind of Exede dish relocation, the fee is $200.00. I would heavily suggest getting Exede EASY CARE.

EasyCare gives you an extra level of protection for your Exede (or WildBlue) Internet service.  The program includes: 
  
• No charge for required service calls – a $95 savings for each service call
• One Dish relocation service per year – a $200 value
• Priority access to Customer Service
• EasyCare only costs $5.99 per month.  
 
Our EasyCare program provides you with an extra level of protection for your Exede (or WildBlue) Internet service.  
 
Easy Care is a monthly service that covers service calls, dish relocation, and provides priority access to Customer Service.  
 
For only $5.99 per month you can rest assured knowing you will never pay $95 for a service call, or $200 to relocate your dish- these are all covered.  

If you're interested in
EasyCare, please give us a call at 866.945.3258 as soon as possible. Thank you
for being a valued customer, have a wonderful day.