Moving Dish for New Roof

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Hurricane Micheal did a lot of damage to my roof. My roofer suggest I will need a new one. The adjuster has not looked at it yet, but will probably go along with the estimate. The dish will have to be taken down and put back up. How do I go about having this done? 
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James Paramore

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Posted 2 months ago

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VeteranSatUser, Champion

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Taking down isnt the issue. You will have to have a service call to reinstall.


Sorry BTW for the damage you took. This has to be quite stressful time. Hopefully you can get back to normal as soon as possible.
(Edited)
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Dio Brando

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dont let the roofers reinstall it either, they never hit studs or mount properly.
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GabeU, Champion

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I can't say for sure, but I believe that you'd want to call them at least a week or so before you know for sure that the roof will be finished and the dish can be reinstalled.  This way it will give them time to schedule the needed tech.  

Sorry about your roof, but better your roof than you.  Ya gotta look for a silver lining everywhere.  :)  
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Old Labs (VS1-329-L12FZ)

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Determine whether a side mount or other viable option is available. Had my roof replaced a few years back and my installer came out to determine my options before hand. Wound up with a side mount being done for both Viasat and Dish TV  without any downtime outside of the time to move them and roofers didn;t need to worry about the dishes - best of all no holes through the brand new roof. 
(Edited)
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johnny c

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Exactly ^^^^^^^^^^^^^^ Only put it back on the roof if you have no other options.

No one goes on my roof except me and a real roofer and hopefully neither of us have to do this.

I hope your recovery goes well.
(Edited)
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fmj77

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A pole mount in your yard is probably the best way to go. Mine has been there for over 10 years and I've never had a problem.
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James Paramore

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Thanks for the suggestions. We got 90 mph winds here in South Georgia as it passed through as a cat 3 storm. I have lots of trees down on my property, but I was fortunate that none hit my house or vehicles or my 2 storage sheds. One took out my power line drop from the pole to the house and damaged my weatherhead. I was without power for 4 days. My viasat dish took no damage,stayed in place and with my generator I was back online the next day with no loss in connectivity or speeds. 
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VeteranSatUser, Champion

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That's great! Sounds like you were pretty fortunate.
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James Paramore

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Yes I was. There is no shingles damaged around the dish mount, and since it obviously is mounted very well, I think I will try to get the roofers to work around the mount and not disturb it. 
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Matt B, Viasat Employee

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I'm glad your house and vehicles weren't damaged!  
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James Paramore

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Update: The roofing contractor finally made it here this week and installed the new shingle roof. Since I didn't want the dish disturbed I ask him if he could work around it and still get the shingles in place. He said no problem, got it done and did not have to remove and replace the dish.
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VeteranSatUser, Champion

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Yea. I had a similar situation. The dish worked, but was slightly off as a result of the replaced shingles.

I would double check your rxSNR and make sure you are still getting a good signal.
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James Paramore

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It's 6.9. I think it's been running 6.7-7.0. 
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VeteranSatUser, Champion

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You could be okay then. I just know while my system still worked, it sent an alignment error to tech support and they dispatched somebody to fine tune the dish.

The Viasat dish has to be very finely tuned. It doesnt take much to get it off. Directv before HD could be moved some and still work fine. Now it has to be very finely tuned too.

Best if luck to you! Glad you ate getting back to normal.