I recently moved into the house next door to my old location (about 50 feet away). I called to have my Viasat service relocated to the new address. The same people own both properties and the dish was located on the property line between the 2 houses. We didn't have to move the dish, just rewire it and moved the modem to the new house. The company made me cancel my old service and start a new account and have all new equipment installed. They waived the installation fees (they billed me $269 and say they will refund it) and made me go from an unlimited data plan (Silver 25 with speeds of 25 Mbps) to a Liberty 50 plan with a 50 GB cap and speeds of only 12 Mbps and charged me more money per month and made me sign a new contract. Now the new plan sucks and the service is rotten and slow and I'm screwed. I should have rewired it myself and not said anything but I wanted to be honest and not take advantage of anyone. Too bad Viasat didn't think that way.