Monthly Usage on Liberty Plan

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  • Updated 3 years ago
We don't understand why we are using so much GB. WE are on the Liberty plan now and we still have nearly 3 weeks left and we have almost used our 30 GBs. What happens when we run out? WE can't afford anymore GBs!
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Daniel Kendrick

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Posted 3 years ago

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Exede Lindsey

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Hello Daniel, I certainly know this can be frustrating not knowing exactly where your data usage is being consumed.  I would be more than happy to review your account details and check your usage categories.  Once we figure out where your data is being consumed, we can find ways to help you enjoy the activities you love.  Please send us an email to exedelistens@viasat.com with your account and contact information.Thank  you
(Edited)
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Alex, Viasat Corporate Communications

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Daniel: Lindsey can help you ID where you're data is going but keep in mind if you do exceed your allowance, you'll go on the Liberty Pass. This means you'll get as much bandwidth as we can give you to keep using the internet at speeds of 1-5 Mbps. During more off-peak hours (2 a.m.-5 p.m. or so), you may well see speeds better than that. 
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zanne

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Daniel, a part of the problem is webpage bloat. When many of the initial caps were set, the average webpage size was only 320kb. A report last year showed that average webpages were almost 2Mb and a more recent report showed that average website size is now over 2Mb.
http://www.soasta.com/blog/page-bloat-average-web-page-2-mb/

Trying to shop online-- browsing through stores that have pictures can take a lot. Using google image search eats up bandwidth, and things like Facebook also take their toll. Even with security settings to stop auto-load videos, block ads, and block flash; Facebook sucks a lot of bandwidth-- as do a lot of other sites.

Honestly, I think that Exede needs to re-evaluate the limits and update the services based on current statistics with webpage sizes. Customers should be able to enjoy the full experience of a website without having to worry about going over the limit. Even without loading videos and such, a person can now go over quite easily just by browsing through various websites.
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Old Labs (VS1-329-L12FZ)

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I've grown to absolutely despise auto-load video ads...
As have I...

With more and more adoption of HTML5 video and audio my usage was creeping steadily up;  the only viable solution I've found is reverting to use of Firefox, using the Flash Control add-on and disabling the built-in HTML5 media player in about:config.

HTML5 has two attributes that are of concern autoplay and preload (also called autobuffer).

The autoplay attribute is handled by most of the Flash blockers; Flash Control provides a nice distinction between media types using different icons for flash and html5 media. However, none of the Flash blockers handle the preload/autobuffer attribute to the best of my knowledge yet.

With preload/autobuffer it does exactly what one would expect... preloads/buffers the media and most importantly you don't even have to watch/play the video/audio to consume your data in the background.

This is where disabling the Firefox HTML5 media player comes in to play by setting media.windows-media-foundation.enabled to false on the about:config page.

Naturally this disables HTML5 video.audio completely but the majority of sites I use simply revert to using Flash since Firefox reports it to the site as unsupported. A still few attempt to serve up HTML5 but Firefox doesn't honor the request.

For the past several months my usage has reverted to where it was at the beginning of the year when many sites started switching to HTML5.

YMMV and limited to Windows/Firefox as far as I know but those two HTML5 attributes are the ones of concern if investigating another OS or browser.    
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zanne

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Thanks for that info about the settings in Firefox, Old Labs. I've found that people and companies are not very sympathetic to satellite internet users. When I explain my usage limitations I'm told "get a new ISP" or "move". It's just frustrating that in order to not go over my limit within the first week or two, I have to change my settings and disable all sorts of features and have less functionality because of the bandwidth restrictions. I know that isn't Exede's fault, but its still frustrating nonetheless. It would be nice to have more functionality without worrying about going over the limit. Hopefully Exede can come up with something to try to keep up with the times and qualify as "broadband". I know it won't be cheap, but even if they have use wireless towers to boost or supplement the system, it might help. If I thought it would help, I would let them put a tower in my back 13 acres or my side 5 acres if they wanted. LOL.
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Old Labs (VS1-329-L12FZ)

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P.S. If I come across some compelling HTML5 video/audio not offered in Flash format, I simply enable it temporarily. But the lesson to be learned now is that it no longer matters if you "watch" videos but rather if they're being buffered automatically in the background - even pausing with HTML5 and preload will continue to use data in the background. Great for those on unlimited plans with snappy playback, not so great for the rest of us.

Another trick I often use when pressed for data is the User Agent Switcher add-on and choose Android 4.2 for Firefox - this causes Firefox to report that your using a mobile device and most sites will serve up the mobile version of their pages which consume far less data since they have to be usage friendly... of course you then have to resize the browser to that of a mobile form factor or images become pixelated but it's "sort of like" using a smartphone ;)           
(Edited)
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zanne

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Thanks again for the info Old Labs. I have a plugin that converts the HTML5 videos to Flash and its automatically blocked so I have to choose to unblock it to allow it to load/play.

I wonder if they were still pre-loading though... I've now blocked the html5 media though.

I really wish there was a liberty plan that included a LNFZ or EarlyBird portion to make allowances for software updates. It is also a pain having trouble installing some games that require internet downloads. I don't want to have to take my computer to a friend's house when I want to install a game like Sims 4 or load a patch.
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Old Labs (VS1-329-L12FZ)

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For me the LNFZ on a classic plan suffices for the most part; but as I find myself resuming a normal circadian rhthym, I find myself making stops at the local library while out and about for the heavy downloads while also allowing me to rediscover books and a virtually unlimited supply of them at no charge ;)      
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