Monthly usage data

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  • Updated 4 years ago
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In order to make a decision on my plan change I need data on how many GB I have been using per week and month. Can you provide me with that information?
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Donald Burris

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Posted 4 years ago

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Spinninghorse VS1/B329/Freedom, Champion

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Donald - When I called Exede looking for the same info they were so helpful and told me what I used of my monthly allotment. I explained that I could see that by looking at my account. I needed to know what was used also during the LNFZ. That info they did not track so could not provide. Not very helpful.
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Exede Lindsey

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Hello Donald, I would be happy to review your account details and check your usage categories
and we can figure out where your data is being consumed through your daily
traffic. Please send us your account and contact info to or you can
give us a call at 866.945.325
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Gregory Davis

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I being a "retired mathamatician" have been traacking my data "used" via the current tools provided by Exede. I logon to my Exede account every date that the number "3" is a factor and have recorded this data in an Excel workbook. I have been doing this since late 2012 and when I notice an unusual jump I can "usually" catagorize that as due to: IOS update, upgrade to Windows 10, download of Office 365, Amazon Kindle software update, DirecTV download?, ...). To date we "rarely" watch video's from Netflix (no longer a member), our Amazon Prime, and have never done any "on demand" from DirecTV (which will use my internet to download it to our DirecTV DVR). During this 3 + year period we have been a Classic 10 GB, moved to Classic 15 GB, and now recently moved to the Liberty 18 plan. This is only our 2nd "Data Period" in the Liberty 18 plan and in both periods we have gone into the "Liberty Pass" due to exceeding 18 GB. The first time due to a NEW Kindle Fire being added (my daughter LOST hers) and my other Kids Kindle Fire's had to be RESET (a factory reset) which means that we had to download all their games - UGH. In the first period we only had a few days left before we got reset to "normal" speed. In the second period we entered the "Liberty Pass" with 14 days left. This was due to a Windows 10 upgrade attempt, which unfortunaetley FAILED plus we had alot of company over the holidays. I did, while in Liberty Pass, test the ability to play Videos via our Amazon Prime account. Both of these test worked without any noticeable delays/buffering. I still need to test this during the 5 PM to 10PM time frame. Note that this is currently NOT IMPROTANT since we have kids (in school), kids w/homework, and an extensive DVD library, and use our DireTV DVR to record shows/movies - to be watched later. The bottom line is that our Internet is currently used for Email, web browsing, bill paying, maybe watching some short videos on YouTube, Facebook. OK, OK, ... I'm getting LONG winded here - sorry about that. The point I'm trying to make here is that I'm fairly religious about monitoring my data useage, documenting "why" for some of the bing jumps, and tweaking my "data plan" to keep things flowing. To date we are and have been Happy Exede customers.