Month over month usage

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  • Updated 10 months ago
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It is absolutely ridiculous that Exede offers no way to track usage month over month over a long period of time. Not only is the "use-o-meter" reset after the billing cycle restarts, the day to day is not detailed. I realize it is a different technology, but for example, cell phones are very detailed about which apps are using data service during a given time frame. All I'm asking for is something like a bar graph with usage on the vertical scale and time on the horizontal scale at a scaleable time frame (hours, days, weeks). I have never had a similarly formatted utility that does not offer some ability to independently evaluate usage without checking in every day/hour or without the help of customer service calls. Unless someone from Exede can point me to a historical data management tool that is built into my billing that I can evaluate at my convenience, I have to assume that a) Exede is content to be mediocre and does not invest technology for great customer service or b) Exede does not really WANT me to optimize my data usage. After all, the upcharge/squeeze for going over my limit is probably a huge part of annual profitability....
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dustystar

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Posted 10 months ago

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VeteranSatUser, Champion

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Download and install a tool called satellite restriction tracker. It will poll your usage automatically every 15 minutes and save that data to your computer. Then you can query from whatever timeframe you want once the data is there. An invaluable tool.
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les

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download and use a tool sounds nice, but also sounds like it uses data itself?

 my router has software that tracs the data use also and it just meters as it flows thru to each device. it migt have more info about individual use, but its new to me.
[a netgear 6200] with the genie app on my phone as Andy recommended it.
I do enjoy the router as its fast and has several features on the unit and the genie software on the computer and even more on the phone app
[ I updated this all on the unmetered time on my account to save me data use] arrr :)


 I wrote to exedelistens@viasat.com  and gave my info and permission to tack my data and he sent a nice graph with his notes that are helpful and just email data itself was used to get the info about data. and he answered questions I had too.
the email exedelistens@viasat.com
is the best place to address your internet concerns.
 
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les

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thanks I did a google and found a nice review about the satellite tracker on cnet
take a look here to check it out:
http://download.cnet.com/Satellite-Restriction-Tracker/3000-2648_4-75331262.html

looks nice, but runs in your systray on your PC - so unless your computer is on -
it is not on.
 just a personal observation/note of opinion - when it is on, it will using resources as well (?)

 C&P from:
"From RealityRipple Software: Satellite Restriction Tracker (formerly WildBlue Bandwidth Monitor) is a utility for WildBlue and Exede Internet customers. Log and graph your bandwidth usage with this simple utility. The Satellite Restriction Tracker program automatically grabs and stores your current bandwidth usage every fifteen minutes, showing only a small logo in your system tray while running. When you open the program, you'll see a graph of your current usage, as well as the hard numbers and the time the usage was grabbed. Opening the History window will let you list your usage given all past data, displaying it in easy-to-read graphs or grid representations, helping you map out your bandwidth usage and estimate when your usage values will drop. The graphs can be customized and the program's features are all easily changed from a helpful Configuration window, which also allows you to set up alerts when your usage climbs too fast. Satellite Restriction Tracker's History window also lets you export data in either XML or CSV formats, so you can view your history through spreadsheet applications or other tools, or to help you send your usage data to your provider or other users. You can also backup and restore your entire history using the custom Satellite Restriction Tracker ".wb" format. This utility should function correctly with any ViaSat account, including Exede, WildBlue, RuralPortal, and DishNet accounts. Updates are provided regularly to ensure you always have access to your usage data. "

 perhaps someone else can reply with their personal experience about this

(Edited)
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Bev, Champion

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Exactly, like any program on your computer, the computer it's installed on needs to be on. Of course it will update usage as soon as you turn it back on, if it's been offline for a while.
(Edited)