Modem LEDs blinking

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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The modem loops through scanning, syncing, ranging, ranged, network entry and back to scanning. Signal looks ok. Modem problem? Network problem?
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FAQ, Employee

  • 53 Posts
  • 2 Reply Likes

Posted 6 years ago

  • 2
Photo of FAQ

FAQ, Employee

  • 53 Posts
  • 2 Reply Likes
Official Response
This is a known issue with the modem led's, and will not impact your service. If you are experiencing service interruptions during this time, please contact customer care at 855-463-9333 for technical assistance. We are working to resolve this issue, but there is currently no ETA at this time.