Modem/router question

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  • Updated 3 years ago
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I have a combo modem/router with 25 mb capability.  It has both 2.4 and 5 ghz wireless bands. When I connect to the router with any of my devices, I would normally see both bands broadcasting and choose one. With this router from Exede, it just shows 1 SSID. I would like to connect to the 5ghz band specifically for a couple of my devices. Anyone know how to do that?
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Posted 3 years ago

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Bev, Champion

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Old Labs (VS1-329-L12FZ)

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Currently (and from prior responses to the same question here), it appears that the Exede WiFi modem only supports 1 at a time - a complaint by many is that the new WiFi modem is a bit short on what many consider to be standard features (perhaps a firmware fix is in the works). For eample mine support auto with either on a single SSID or as I have it setup with two separate SSIDs.

P.S. Following Bev's link (thanks Bev) yields confirmation:

"Note: While some routers that have 2.4 GHz and 5 GHz capability allow you to use both channels at once, you’ll have to pick one or the other with the Exede WiFi Modem. Our suggestion is to give them both a try and stick with the one that seems to work best in your location."          
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Diana, Viasat Employee

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Hi Tim, Both Bev and Old Labs have responded with correct information. Here is a link to the WiFi modem user guide; if you didn't receive it.
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Thank you Diana and Old Labs for your help!