Modem return

  • 1
  • Question
  • Updated 3 years ago
  • In Progress
I returned the new modem you sent with the shipping label you provided, as it didn't work well. I kept the old one and we are up and running perfectly. Please check your records about the return? Thank you ,Ruth Haskins
Photo of Ruth Haskins

Ruth Haskins

  • 0 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2422 Posts
  • 480 Reply Likes
Hi Ruth,  Thanks for returning the new modem.   Please send an email to so we can verify your account and make sure it continues to work as it should.