Modem return

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  • Updated 10 months ago
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I returned the new modem you sent with the shipping label you provided, as it didn't work well. I kept the old one and we are up and running perfectly. Please check your records about the return? Thank you ,Ruth Haskins
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Ruth Haskins

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Posted 10 months ago

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Diana, Viasat Employee

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Hi Ruth,  Thanks for returning the new modem.   Please send an email to so we can verify your account and make sure it continues to work as it should.