Modem resets every 2 hours

  • 1
  • Idea
  • Updated 5 months ago
  • Not Planned
Modem resets randomly even on priority data ( 6:24 pm last reset ) 
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Gwen

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  • Hungry

Posted 5 months ago

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Jab

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@Gwen

I'd look at stats: http://192.168.100.1/?page=modemStatus

and monitor temperature.  Pwr supply and modem should be ventilated well with no heat sources around them.  SB2 black modem and pwr supply has been trouble free...well designed, but there will be exceptions.

With pwr supply off, one could check fittings, from modem to TRIA, by unscrewing, pull out, reinsert, and tighten down.

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GabeU, Champion

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On Windows, press CTRL down, and rotate mouse wheel
To do what? 
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Jab

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Expand map...enlarge
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GabeU, Champion

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Ahh.  You can also click on the map to zoom in.   
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Jab

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Then, how to downsize after clicking on map?
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GabeU, Champion

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On the left there's an Unzoom button.  It's only there after you zoom in.  
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Diana, Viasat Employee

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Hi Gwen,  Has your modem issue resolved itself?  If not, call Customer Care for troubleshooting.
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Gwen

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@diana seems to be now thanks : ) , @everyone else , If i  turn built in wifi on a hotspot off and plug it into the internet port on my router will that also give internet to ethernet connected devices on the router?
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Jab

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Gwen....Quick scan suggests tethered/WiFi (pg17) only...
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Gwen

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if i plug it into my router will it extend wifi ? if so i guess i can just get a wireless adapter ?
(Edited)
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Jab

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Gwen...page 11...LAN/WAN port....hook Ethernet cable into Nighthawk, and insert other end into router's WAN port

Do not tether...use charger to charge Nighthawk

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Jab

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Gwen...can you follow these instructions?  "The only way I was able to get this to work is to do the below."

You will first have to hook a computer up to Nighthawk...so desktop to Nighthawk are  hooked together via Ethernet cable...OK?

I'm still scanning info
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Jab

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I'll be retiring for the night...there were more pages to be read there...this is new to me, but I understand what is being said...at least three more pages to read.
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Gwen

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yea thanks i have a ethernet running to it now from  pc , just havent hooked it to router or anything yet
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Gwen

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np thanks for the help jab , ima get ready for sum sleep to , hopefully talk to you tomorow though :)
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Jab

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Gwen, bookmark this URL  If needed, a message can be sent to me.
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VeteranSatUser, Champion

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What does any of this have to do with a modem resetting every 2 hours????
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Jab

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@Gwen

Can't say much about AT&T, but last I read, June 25, 2018 - AT&T Rolling Out “Unlimited” Mobile Hotspot Tracking and High-Speed Cap Enforcement, it suggests then AT&T would drop the hammer.  Article suggested logging into AT&T Website, and checking it out.
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Gwen

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oh well ill keep viasat for backup just in case and a verizon hotspot for plan b and plan c move in the city limits near my cousin and just get cable plan d just use the libraries internet its free and fast or starbucks 
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Jab

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@Gwen

AT&T may have reversed course since then...hearsay suggests VZW want's its system "tested."  With 5G starting to roll out, it will consume even more bandwidth.

With traffic shaping equipment today, any wireless company can clamp down on say unlimited users when congestion happens.

YMMV...I'm on a rural tower that apparently few people use...consistent 30Mbps DL, 3Mbps UL speeds.  People within this tower's broadcast area have the option of fiber to the home, so I suspect most of them have fiber broadband.

Oh, plan A, Santa Cruz Fiber, just got to win the Loto:-)
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Jab

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@Gwen

This post may be of interest, and his cite to AT&T also
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Jab

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@Gwen

AT&T appears to kickin light throttling with reduced speeds of 2 to 3Mbps around 100GB with Enterprise plan.

There are bandwidth usage meters available...I use NetWorx,  I got it when it was a freeware, and sent them $10.00, but now it cost $25.00.  It can be setup to read data usage off of a router....but there are routers available that can do this.