Modem Randomly Shuts Down and Restarts

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  • Problem
  • Updated 2 years ago
Modem sporadically restarts multiple times per day. It does it when people are online, and it does it when it's not being used. Very annoying, causes issues with Netflix viewing, online gaming, etc. Any help would be appreciated.
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Posted 2 years ago

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Photo of Michael McDowell

Michael McDowell

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Check to make sure you have room around the modem for air to circulate.  If the modem is uncomfortably warm. place a small fan nearby and blow air across the modem.  It is also possible that you have a problem  with the power supply for the modem or the outlet it is plugged into. Check your connections.  If the problem  continues  call support at 855-854-2723.