Modem is in scanning mode all the time.

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
About two weeks ago my modem would enter the loop of scanning then connect. Sometimes it would fix itself, others, i would reset and it would work fine. Now its scanning all the time with no internet service. I called in and was told it was due to an outage. I said my problems have been going on for sometime. Said it should come back in an hour. Well it hasn't. I doubt the "outage" has anything to do with my problems. But i will play along in hopes of a resolution..

Now on hold again with customer service.
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Joe Riels

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Posted 2 years ago

  • 3
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Joe Riels

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Woot!!!
Problem solved. Bad connector at the TRIA. Tech was very professional and helpful. I’m now back up and running. Thanks for the help!

Officially solved!
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J&J

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Coax problems are always my first suspicion.
 
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VeteranSatUser

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Agreed. That and grounding.