Modem collecting cookies?

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  • Updated 2 years ago
Recently got off phone with exede tech, asking about are slow speed, nothing was loading, she told us to unplug modem and router and wait 2 minutes then plug modem in and after acquires a signal plug router in. We knew this, but she told us that this clears out cookies that have accumulated on the modem. This seemed to have worked, but I never knew modems collected cookies, has anyone else heard of this?
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Posted 2 years ago

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Bev, Champion

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No, unless that was her way of saying it clears the information needed to connect and, resets the connection for the modem. Cookies per se are for browsers - unless they are peanut butter, then they are for me :)
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Old Labs

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No, not cookies per se, but rather the modem state and possibly router state are foobar. The full reset process you describe addresses it by starting anew. I've seen it only a few times in the 3-1/2 years on Exede. Typically accompanied by a poor health indication on the client-side proxy statistics at - at least one instance was caused by a faulty javascript on one particular web site using too many simultaneous connections..
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Creative, but under-trained person trying to come up with a logical reason why the modem needs to be rebooted. . . same type of though process that humans used to invent god!