Mixed Message

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  • Updated 6 months ago
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I received the following message from Exede (as you can see/read, the message makes little sense: "Thanks for your order of Exede Internet service. This is a reminder your installation is scheduled for Not Scheduled." "...is scheduled for Not Scheduled" is not what you want to say/communicate. I hope. Especially since your lady on the phone was quite specific in saying we had an appointment this coming Wednesday.
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Mike Matthews

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Posted 6 months ago

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Diana, Viasat Employee

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Hello Mike,  please send your account and contact information by sending an email to exedelistens@viasat.com. We will be happy to check your installation date.