Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old
The reality is that I have pinged my service many times through many different test sites and have never seen more then about 7mps download speeds. I tried to test it last night and the service was slow enough that after waiting 15 minutes on the test the page timed out on me.
Additionally I hit my 10g limit regularly and all I use my internet for is browsing! No video, no gaming, no music downloads, no system updates, no streaming music. Literally just browsing! Which after researching online I realize how wild the installers claims were. However I still don't feel that there's any way in the world I could use 10 gig a month browsing the internet a couple hours a day at most.
I've never thought the installers were any help at all. I did call customer service the other evening and had a excellent experience there, unfortunately I did not think to get the woman's name but she handled the situation very well!
At this point after months of trying to learn "how" to use my internet I still have to tip toe with it for fear of running out of data. Maybe this is normal but after what I was told by the installers it leaves a very sour taste. I'm not getting what I was told that I would.