Mislead by Sales Rep

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
Dear Customer Service, I would like a copy of the recording or transcript of the phone call when the sales person PURPOSEFULLY MISLEAD my husband and I into agreeing to bundle ViaSAT with Direct TV. Without your cooperation in the matter, I will have no other choice that to contact PUCO and FCC. Thank you in advance. Arlene & Yellott Canby
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Yellott Canby

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Posted 5 months ago

  • 1
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Yellott Canby

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Additionally, we have been rapidly dismissed when trying to get answers to this issue!!
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Matt B, Viasat Employee

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Yellott,

This is not a direct support forum.  Please email us at ViasatListens@viasat.com .  Be sure to include your account information, and a detailed description of your issue.