Slow speeds

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
Ok i been with exede for over 2 years but about 2 weeks ago i start pulling in kbps from 1 a.m. to 6 a.m. late night free zone. So i call exede many times over the next few days and they say congestion but i never had this happen before and untill 6a.m.? Anyway the last few days its been kbps 24 hours a day and i have try everthing modem reset you name it i try it please help.
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Chris

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Posted 2 years ago

  • 1
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Chris

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Can someone from exede do something about this?
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Brad, Viasat Employee

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Hi Chris, 

Could you email us at exedelistens@viasat.com? We can look into this for you and see if there's something we can see on our end