Manage your Exede account more easily with new MyExede

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  • Announcement
  • Updated 6 years ago
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The new My.Exede.Net portal is live! Register today and get a more streamlined view of your Exede account, billing and data usage. Read our blog post to learn more.
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Alex, Viasat Corporate Communications

  • 675 Posts
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Posted 6 years ago

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thorneo

  • 94 Posts
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It would be really nice if it worked. But IT DOESN'T... I've tried for the last 24 hrs to log in to it and nothing I've changed my password 8 time called to tech support twice "first time lasting 45 minutes now this second time lasting 1 hour 45 minutes and still nothing. Got told that it was a widespread outage over 2 servers. When you do things right you do them right but when you screw up you screw up badly.
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ExedeKarmin

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Thorne.olinger,

Sorry you are having trouble accessing the new MyExede Customer Portal.  If you don't mind, can you please send me an email to exedelistens@viasat.com with your account and contact information.  I would like the opportunity to further investigate this matter.  I look forward to hearing from you.
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thorneo

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why????? You'll just give me the run around like the others did. I've got 2 support tickets now for the same thing. Would be nice to have a partial refund of my money. but I won't see that ether. I sick of every month having to call in just to get the service I deserve and pay for.
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Austin Spiller

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When will evolution customers be able to sign up for the new myexede?
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Alex, Viasat Corporate Communications

  • 675 Posts
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Austin, we should have Evolution subscribers on MyExede in the early fall.
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Austin Spiller

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Ok, thank you

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