Phone doesn't work

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
HELP!!!!!!!!!!! I got this new phone, IT DOES NOT WORK!!!! its BEEN over 24 hrs and I cant get anyone on the phone to help me. I keep getting hung up on!!!! THIS IS THE WORST EVER DO NOT USE THIS SERVICE!!!!
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Stacie Cowie

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  • MAD MAD MAD!!!

Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hello Stacie,
We definitely want your phone to work. Were you in communication with our voice team? If not, I would highly recommend getting them instead of our basic support line. You could also email us at exedelistens@viasat.com but honestly the phone support should be quicker. Has it worked prior? 
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Stacie Cowie

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No this was a new service
I'm good now after calling for two days finally got someone on the phone that knew what they were doing