If your rural electric coop says to move over to ViaSat2 and you can get the unlimited plan and 12 MB download speeds...tell 'em to get lost. Ain't happening here and it's been two weeks of lousy crap so far. Saw 8 MB for a few moments 2 weeks back then gone! Poof!
Just so we're clear, I buy the VS2 service from an electric coop which resells thought NRTC (national rural telecommunications corp) which (I presume) is a ViaSat2 reseller.
I used to be a serious IT/VP level guy in a Gold Partner - and this is laughable. Don't these people have any idea what an SLA (service level agreement) is? Have never seen 12 MB d/l speed here.
Please: Google "Speed Test" and post your results. 4:17 PM Central on a Saturday and you know what I'm getting? (I mean after six hours of tech on second call out, replaced dish, new transmitter unit, ran new cable, second modem, all other devices off, tried two different PC 's and a phone...oh, and $75 bucks I kicked in out of my own pocket for the poor service rep?"
0.88 Mbps download 0.53 UP on a clear day, perfectly pointed dish beam 512.
This is back to dial-up speeds. Thank God we have two HDSL's we can bridge for backup. Just sayin...
Please take a minute and post your speeds.
Finally (because I don't take "No" very well) the NRTC got the straight dope. We had gotten the "low signal" story all day and even after all the gear changes...until the VS NOC finally admitted "VS2 has load balancing issues..." WTF?
If they get it fixed - great, I will have hope and remain patient. If your speeds suck, maybe the NRTC can have a come to Jesus with folks about where the line is in law between where new tech stretching the truth and consumer fraud is these days..
Thanks for you time - now what is your speed?
George in East Texas