I have had intermittent internet service for almost a year. Numerous service calls, each time I have to go through 30+ minutes of over-the-phone troubleshooting and explaining that the service always comes up but doesn't stay up before they will authorize a technician visit. We have replaced the dish electronics, the modem, my personal router and two coax cables. No fix! I am being charged for the internet service that isn't reliable for more than a few minutes, for leasing the equipment required to get the internet, for maintenance of Viasat's leased equipment, and now, for voice service that I canceled over a month ago because it isn't reliable. Outrageous!