lost connection

  • 2
  • Problem
  • Updated 6 months ago
  • Acknowledged
every time I go online I get " lost internet connection" for about 3 weeks now. I thought at first it was due to weather but it happens all the time. I am afraid to do much on here anymore, due to all the issues. Can you help? It picks right back up in seconds after it drops or freezes.
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terrie roberson

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  • very irritated

Posted 7 months ago

  • 2
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Matt B, Viasat Employee

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Terrie,

So, this happens when you open your browser and attempt to load a website?  Does the rest of your online session go by without issue?

How is your computer connected to the Viasat modem?
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Terrie Roberson

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not when I open the browser but after I get started in something especially games. I can play one then I lose connection during the next one it comes right back and then happens again.

I am connected with a cable... hope that's what your meaning.

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Oliver

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what game are you playing? sat based connections are about zero good for gaming, unless you like solitaire.