So my modem status page is telling me the following:
Rx Power -50 dBm
Rx SNR 1.7dB
Cable Resistance 0.5 Ohm
Cable Attenuation 13.0 dB
The first two light on the modem itself are steady, but the third light flashes but I never get farther than that.
Can someone help in interpreting the numbers from my modem status? Do I have a cable problem because of the rain (bad cable got wet?) or an alignment issue? Any help would be appreciated. I hate to have to wait for someone to come out here to re-align or troubleshoot a cable issue as we need the internet to run our business......
Chris, I had a similar problem but it was the second light on my modem blinking(fl scanning in progress according to the modem manual). I called Exede and a 3rd party tech guy came out and said it was the ethernet port on my laptop. I bought a wifi router and everything worked Friday and Saturday. I woke up this morning and had the same problem again so I unplugged the modem and got a connection. So hopefully it holds.
And then a little while later service was back - Rx SNR was 3.3 and Cable Attenuation had dropped to 11.5. The Tech Support said I had a pointing issue with the dish, but the service guys is also supposed to check the cable and Tria.......