Looking for user name and password

  • 1
  • Problem
  • Updated 5 months ago
I am 84, my memory is not very good. I want to monitor my usage, but I can't remember my username or password. And if I wrote it down somewhere, I can't remember where.

Note: This conversation was created from a reply on: ISP User Name and Password.
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George Adams

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Posted 2 years ago

  • 1
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Brad, Viasat Employee

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Hello George

We can reset this for you either on the phone by having you call 855-463-9333 or you can do an email and we can send you a temporary password which you'll change as soon as you log in.
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George Adams

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Send  me a temporary password.
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Bev, Champion

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You have to choose "Login Help" from the account log in screen then, reset password and, have the system email you a link to reset it. Or call 855-463-9333.
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Paul Sickles

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I need a temporary password for my exede internet?. 
(Edited)
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Brad, Viasat Employee

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Hi Paul
I removed your email. This is a open and PUBLIC forum which means anyone could have emailed you. If you need a password please call us at 855-463-9333