I tried to contact support but the sight would crash after my info was entered. Tried this several times on different browsers. Anyway the issue is this: although my service is working fine, it bothers me that all four lights on the modem blink in unison, constantly. also 192.168.100.1 shows a red checkmark on the tria. tx if is -20 and tx rf is 32.2. Where might the problem be? I do know that the 30 feet of cable in the system is solid copper and the only splice is at the ground. Thanks.