login page won't let me sign in. it keeps returning to the sign in page or tells me that my session has timed out.

  • 2
  • Problem
  • Updated 3 years ago
Photo of Paul Gunn

Paul Gunn

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
This is a known problem, and has been posted about numerous times since last evening on the Wildblue/Exede Worldwide forum http://wildblueworld.com/forum/

Exede is aware of it, but no time frame has been mentioned as to when it will get fixed.
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
I jut tried to sign in again, and it appears to be working again.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Paul, due to our current email migration over to Zimbra, we have noticed that some customers might experience email login issues. I would advise to please give our Customer Care line a call at 1-855-463-9333 so they can address these login concerns specific to your account.  Thank you 
Photo of Amy Elliott

Amy Elliott

  • 5 Posts
  • 0 Reply Likes
Hi Paul, if you are trying to login to you Wildblue account from myexede.net page, you will need to click on the question "Are you looking for Wildblue.net?" This should take you straight to it with no problems.