login page won't let me sign in. it keeps returning to the sign in page or tells me that my session has timed out.

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  • Problem
  • Updated 3 years ago
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Photo of Paul Gunn

Paul Gunn

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Posted 3 years ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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This is a known problem, and has been posted about numerous times since last evening on the Wildblue/Exede Worldwide forum http://wildblueworld.com/forum/

Exede is aware of it, but no time frame has been mentioned as to when it will get fixed.
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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I jut tried to sign in again, and it appears to be working again.
Photo of Exede Lindsey

Exede Lindsey

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Hi Paul, due to our current email migration over to Zimbra, we have noticed that some customers might experience email login issues. I would advise to please give our Customer Care line a call at 1-855-463-9333 so they can address these login concerns specific to your account.  Thank you 
Photo of Amy Elliott

Amy Elliott

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Hi Paul, if you are trying to login to you Wildblue account from myexede.net page, you will need to click on the question "Are you looking for Wildblue.net?" This should take you straight to it with no problems.

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