Log In Information

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  • Question
  • Updated 8 months ago
  • Acknowledged
I cannot log into my account. The username and password to not work. I called customer service and had the password changed and updated my billing information over the phone. Can someone reset my log in information?
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Jessica Enzweiler

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Posted 8 months ago

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Bev, Champion

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Sometimes the customer portal log in gets wonky. If you know that you are entering the correct username and password 100%, attempt to log in, get the error page. Leave that open and open a new tab. Go here in the new tab: https://www.exede.com/customer-portal/

Click on My Exede. That should get you to the customer portal and get you logged in.